FAQ
Frequently Asked Questions
Everything you need to know about our painting, decoration, and renovation services — answered clearly and honestly.
Q1: Do you take on both residential and commercial projects?
Absolutely. We work across all property types — family homes, investment properties, apartments, offices, retail shops, and commercial spaces. No job is too big or too small for our team.
Q2: Do you work across Sydney and Newcastle?
Yes, we believe in transparency. For defined scopes of work, we provide a fixed-price proposal detailing all costs. If the project scope changes during construction, we handle those via approved change orders, so you always know where your budget stands before work proceeds.
Q3: Can you handle painting AND renovation on the same project?
Yes, and this is actually where we shine. We offer a complete, all-in-one service — painting, decoration, and renovation — so you deal with one team, one quote, and one point of contact for the entire job.
Q4: Do you do small jobs like a single room, or only full properties?
We do both. Whether it’s a single bedroom, a feature wall, or a full home renovation, we give every job the same level of care and professionalism. No job is too small.
Q5: Can I see examples of your previous work?
Of course! Head to our Projects page to browse photos of our completed jobs. You’re also welcome to ask us for references from past clients — we’re proud of our work and happy to share.
Q1: Do you offer free quotes?
Yes, always. We provide free, no-obligation on-site quotes for every job. We’ll visit your property, assess the scope of work, and give you a detailed, itemised quote — all at no cost to you.
Q2: Are your prices fixed or can they change?
Yes, we believe in transparency. For defined scopes of work, we provide a fixed-price proposal detailing all costs. If the project scope changes during construction, we handle those via approved change orders, so you always know where your budget stands before work proceeds.
Q3: How quickly can I get a quote?
Yes, we believe in transparency. For defined scopes of work, we provide a fixed-price proposal detailing all costs. If the project scope changes during construction, we handle those via approved change orders, so you always know where your budget stands before work proceeds.
Q4: Do you charge for colour consultations?
Yes, we believe in transparency. For defined scopes of work, we provide a fixed-price proposal detailing all costs. If the project scope changes during construction, we handle those via approved change orders, so you always know where your budget stands before work proceeds.
Q5: Do you require a deposit before starting work?
Yes, we believe in transparency. For defined scopes of work, we provide a fixed-price proposal detailing all costs. If the project scope changes during construction, we handle those via approved change orders, so you always know where your budget stands before work proceeds.
Q1: How long does an interior paint job take?
Most single-room paint jobs are completed within 1–2 days. A full interior repaint of an average-sized home typically takes 3–5 days, depending on the number of rooms, condition of the walls, and finishes chosen.
Q2: How long does an exterior paint job take?
Exterior painting usually takes between 2–5 days depending on the size of the property, the number of coats required, and weather conditions. We always factor in drying time between coats for the best result.
Q3: How long does a renovation take?
Renovation timelines vary based on the scope of work. A bathroom or kitchen renovation typically takes 2–4 weeks, while a full home renovation can take 6–12 weeks. We’ll give you a clear timeline in your quote before work begins.
Q4: Can you work around my schedule to minimise disruption?
Absolutely. We understand that your home is your life, and we work hard to minimise disruption. We’ll agree on a schedule that suits you and keep you updated every step of the way.
Q5: What happens if the job takes longer than expected?
We take our timelines seriously and plan every job carefully to avoid delays. If an unexpected issue arises, we’ll communicate with you immediately, explain the reason, and agree on a revised timeline before proceeding.
Q1: What happens after I contact you?
Once you get in touch, we’ll arrange a free on-site visit at a time that suits you. We’ll assess the job, discuss your vision and preferences, and follow up with a detailed quote within 24 hours.
Q2: Do I need to move my furniture before you arrive?
For painting jobs, we ask that you remove small and fragile items. Our team will carefully move and cover furniture, protect floors, and ensure your belongings are safe throughout the process. We leave the space clean and tidy when we’re done.
Q3: What paints and materials do you use?
We only use premium, trusted paint brands known for their durability, coverage, and finish quality. During the quoting stage, we’ll recommend the best products for your specific surfaces, environment, and style preferences.
Q4: Will the same team work on my job from start to finish?
Yes. We don’t use subcontractors. The team that quotes your job is the same team that does the work — so there’s full accountability and consistency throughout your project.
Q5: How do I prepare my home before your team arrives?
For painting jobs, clearing small items and valuables from the rooms being painted is appreciated. For renovations, we’ll provide a full preparation checklist once your job is booked so you know exactly what to expect.
Q1: Do you offer a warranty on your work?
Yes. We stand behind the quality of everything we do. All our painting and decoration work comes with a workmanship warranty, and we’ll return promptly to fix any issues that arise from our work at no charge to you.
Q2: What does your warranty cover?
Our warranty covers any defects in workmanship — such as peeling, flaking, or uneven finishes — that occur under normal conditions. It does not cover damage caused by external factors such as weather events, accidents, or wear and tear over time.
Q3: How long is your warranty period?
Our standard workmanship warranty is 2 years on painting and decoration work. Renovation warranty periods vary depending on the scope of the project and will be clearly outlined in your quote.
Q4: What if I notice an issue after the job is complete?
Just give us a call on +61458 702 345 or email hello@aussiepaintandreno.com and we’ll organise a time to come back and assess the issue. We take every concern seriously and respond quickly.
Q5: Are you fully insured?
Yes, we are fully licensed and insured. You can have complete peace of mind knowing your property and our team are protected throughout every job we undertake.
Still have questions?
Can’t find what you’re looking for? Our friendly team is happy to help. Give us a call or send us a message and we’ll get back to you quickly.